Frequently asked questions
Here you’ll find clear answers to the most common questions about LEMBRUX and how our mobility and integration support works. These FAQs are designed to help you understand our role, our boundaries, and what you can expect throughout your journey.
What is LEMBRUX?
LEMBRUX is a mobility and integration coordination ecosystem that supports applicants, workers, students, and families in navigating their journey to Spain. We help you understand your options, organize your process, and connect with trusted professionals so you can move forward with clarity and confidence.
Are you immigration lawyers?
No. We are not lawyers and we do not provide legal advice. We work alongside licensed immigration lawyers, helping you prepare, organize, and understand the process so you can communicate effectively with legal professionals
Do you replace immigration lawyers?
No. Lawyers handle legal analysis, representation, and official submissions. LEMBRUX handles coordination, preparation, organization, and guidance, making the entire process easier and more structured for you.
Do you guarantee visa approval?
No. No ethical professional can guarantee visa approval. What we guarantee is clarity, organization, realistic expectations, and proper coordination with the right professionals.
What kind of support do you provide?
We help you understand your pathways, organize your documents, prepare for appointments, coordinate with lawyers and institutions, and plan your arrival and long‑term stability. Our support is practical, structured, and human‑centered.
Do you help with documents?
Yes. We help you understand requirements, create checklists, organize translations, and prepare documents according to your pathway. You remain responsible for the authenticity of your documents.
Do you help with appointments?
We guide you on how to request or prepare for appointments (consulate, police, town hall, etc.) based on public information and lawyer instructions. We do not book appointments on your behalf.
Do you help after arrival in Spain?
Yes. We support you with settlement guidance, housing orientation, local procedures, school options, and integration resources
Do you give legal advice?
No. Legal advice is provided only by licensed immigration lawyers. We help you understand the process, prepare your information, and coordinate with legal professionals.
Do you submit applications for clients?
No. We do not submit applications. We prepare you so that when you submit—with or without a lawyer—you feel informed, organized, and confident
Do you represent clients legally?
No. Legal representation is handled exclusively by licensed immigration lawyers. We support the coordination and preparation side of the process.
How much does your service cost?
Fees vary depending on the type of support you need. We provide clear pricing before starting, with no hidden charges.
When do I pay?
Payment is made before the start of the service. This ensures that your process is scheduled, organized, and prioritized.
Are fees refundable?
No. Once the service has started, fees are non‑refundable because time, coordination, and preparation work begin immediately.
Do you offer installment plans?
In some cases, yes. It depends on the type of service and the duration of the support.
Do you help find housing?
We provide housing orientation, temporary accommodation and, when possible, connect you with trusted housing partners.
Do you help with school enrollment?
Yes. We guide families on school options, requirements, and basic steps. Schools make the final decisions.
Do you help with work or job placement?
We collaborate with employers and recruitment partners when relevant to your profile. We do not guarantee employment.
Do you help with renewals?
Yes. We help you understand renewal requirements, timelines, and coordination with legal professionals.
How do we communicate?
We communicate through scheduled calls, messages, and email. We keep communication organized so your process stays clear and structured.
What is your response time?
We aim to respond within a reasonable timeframe, depending on the urgency and the stage of your process
Do you support clients already in Spain?
Yes. We support both applicants abroad and residents already living in Spain who need guidance, organization, or long‑term planning.